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Understanding your bill

understanding your your bill understand your bill

Industry jargon can be confusing!.. Click here to download a step-by-step user guide for your gas and electric payments...

Resources

Energy


The Gas Emergency Helpline – 0800 111 999



The Energy Ombudsman - http://www.energy-ombudsman.org.uk/

The Energy Ombudsman (the Ombudsman) is an independent body which resolves outstanding domestic energy and small business supply disputes in a fair and consistent manner.


The Department of Energy and Climate Change (DECC) - http://www.decc.gov.uk

The Department of Energy and Climate Change - is responsible for all aspects of UK energy policy, and for tackling global climate change on behalf of the UK.


The Office of the Gas & Electricity Markets (OFGEM) - http://www.ofgem.gov.uk/

The Office of the Gas & Electricity Markets is the government regulator for the electricity and downstream natural gas markets in Great Britain.





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